Refunds, Cancellations and Returns Policy
BACKORDER NOTICE:
If you are placing an order for a backordered item, your card will be charged upon check out. Placing a backorder will secure your place in line as well as the current price. We appreciate your business and patience as we work to cut down delays as much as possible while still maintaining the top-of-the-line quality our products are known for. If you need an item in a certain timeframe, please contact us for the latest ETA before placing your order. Cancelation of a backordered item shall be subject to a 20% fee.
Refund Policy
- All sales of Special Orders are final.
FAULTY, DAMAGED or DEFECTIVE CONVERSIONS:
- Full refund of Conversion or Accessory purchase price.
- Returns and exchanges will be accepted for inspection only when a 460 Rowland Customer Service Representative gives prior authorization.
- Refunds will be issued upon receipt of merchandise and confirmation of stated problem by 460 Rowland Gun-Expert staff.
- We reserve the right to correct or replace merchandise at our discretion. It is our goal that you are completely happy with your 460 Rowland Conversion and we will work to correct merchandise whenever possible, and replace it when necessary.
“NEW” CONDITION CONVERSION RETURNS
- Full refund of Conversion or Accessory purchase price, less a 20% re-stocking fee
- Customers have 30 days from the date of purchase to return clean, unused merchandise free of marks, scratches or other damage, either cosmetic or functional, as well as all parts and accessories supplied with the original Conversion.
- Returns and exchanges will be accepted for inspection only when a 460 Rowland Customer Service Representative gives prior authorization.
- Shipping and processing/handling fees are not refundable
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All merchandise and accessories must be in resalable condition.
AMMUNITION:
- Due to Department of Transportation regulations we cannot accept returns on ammunition.
Please allow 2-3 weeks after Receipt by 460 Rowland LLC for returns to be processed.
All credits for invoices paid by credit card will be credited back to the credit card. All credits for invoices paid by cash, money order, or check will be applied to the customer’s account for credit towards the next order or refunded by check. Any credits not used within 180 days will become void.
OFTEN IMITATED BUT NEVER DUPLICATED
.460 Rowland® Products are 100% Unique and Proprietary.
Don’t be fooled by imposters, it’s not only the Chinese who break Federal Trademark Law. Always look for the federal trademark insignia “®” to ensure you’re holding an authentic .460 Rowland® product in your hands.